ONE THING on PM and UX Walk into a Bar…

User research as it is practiced by user experience professionals is very aligned to what good product people do (or know they should do). Both need to do qualitative research with users and buyers, to watch in person and ask questions, to understand the larger context for the business.


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That's me talking with the hosts of podcast Product Momentum about leadership, innovation, cars and SciFi. Do you see innovation differently? Tell me a story.

In my PM jobs, I would sit side by side with UX people watching users struggle with our product. I learned a lot. We learned together. That’s how it should work, I think. I talked about these similarities on a podcast I did with UX maven Jared Spool. Do you agree? Or should each discipline work alone? Tell me a story.