ONE THING on Trust

Building rapport with stakeholders is a good start, but you also need to develop trust. Trust is 50% credibility, 50% reliability. Prove you are credible by being confident in your expertise, and they will trust your decisions instead of second-guessing you. Prove you are reliable by following through, and they will give you autonomy instead of micromanaging you.

Do your stakeholders trust you? See Chapter 4 Trust in Aligned: Stakeholder Management for Product Leaders.


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Voyage
Last week I was in Brazil talking Stakeholder Management to an energetic crowd of 70+ at ProductTank São Paulo. Check out more photos on LinkedIn or Facebook. Other events coming up...

Jealous? São Paulo

Thursday
Product Culture coach Nuno Silva Pereira will lead a CPO online discussion on OKRs – your Ticket to Organizational Change. Sept. 12. Register.

Insights
I'm giving a talk at the Cambridge Product Management Network in Cambridge, UK on Mastering Stakeholder Management. Sept. 17. Register.

Secrets
I'm be at the giant INDUSTRY: Product Conference in Cleveland, OH speaking on Stakeholder Management Secrets. Sept. 24. Register.

Roadmaps
Product Culture coach Phil Hornby will lead a talk and a workshop at the Roadmaps Conference in Belgrade, Serbia. Roadmaps: the Key to Great Product Decisions Sept. 26 and How to Create Your Best Roadmap! Sept. 28. Register.